Inside the Digital WorkplaceCarla Hall, Author at Inside the Digital Workplace

Windows Digital Workplace – seamlessly transporting the office into the home

September 28, 2020 - Employee experience • Future Workplace

The year 2020 has seen digital transformation projects kicked into hyperdrive as, through the grit and determination of IT teams, businesses made large swathes of their workforces remote. Now, following months of WFH, businesses are accepting that there simply is no going back to “normal” once this pandemic eases. However,... Read more

The power of prediction – how to transform retail business through Intelligent Engineering

October 16, 2017 - Retail • Service Intelligence

For retailers today, technology problems are incredibly expensive, both in terms of brand reputation and lost revenue. IT major outage downtime, for instance, costs businesses around £4,300 per minute. This means that solving problems isn’t enough: you need to prevent them from happening in the first place. We need to move from... Read more

The secret to a service experience that works for all ages? Choice

February 3, 2017 - Insight • Productivity • Service Intelligence • Videos

In 2017 it’s becoming more common to have four different generations working within a single organization: from the boomers born in the 20 years following 1946 to the generation Z employees now making up an increasing proportion of the workforce. While this is positive as far as diversity’s concerned, that... Read more

Articles by Carla Hall

Windows Digital Workplace – seamlessly transporting the office into the home

The power of prediction – how to transform retail business through Intelligent Engineering

The secret to a service experience that works for all ages? Choice

Recent Posts

Articles by Carla Hall

Windows Digital Workplace – seamlessly transporting the office into the home

The power of prediction – how to transform retail business through Intelligent Engineering

The secret to a service experience that works for all ages? Choice

Recent Posts

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