Daniel Jastér is an Offering Manager with responsibility of Fujitsu Service Desk offering which is called Social Command Centre (SCC). Daniel has a broad experience in the field of Service Desk and joined Fujitsu in 2008 to work as a Service Desk Manager for one of our global customers. He has since then worked in several roles in Service Desk delivery such as Operations Manager, Service Owner, SME and now in Offerings. Daniels background gives him good insight into how the SCC offering can ease the daily life for both the end users and Service Desk delivery.
A versatile workplace
Henry Ford once said, “You can have any colour you want, as long as it’s black” – and historically employees have accepted this kind of approach to workplace IT, receiving the same devices and support as their peers.
Henry Ford’s statement was true of its time, but today... Read more