Rabih Arzouni is the Chief Technology Officer for Transport for London (TfL), Heathrow Airport and the wider Transport sector part of the Fujitsu’s Digital Technology Services (DTS) division. In his role, Rabih is responsible for the technology strategy and vision for Fujitsu customers, working closely with the dedicated Account Teams and the Transport sector as a whole.
The first mass public transportation systems were established in the 1820s. Ever since then, the transport industry has maintained a laser-like focus on a few key areas: safety, operational efficiency and the customer journey.
This model has worked well enough up until now. But it’s not fit for the digital... Read more