More articles by Ramanan Ramakrishna

Ramanan Ramakrishna is Head of Service Innovation & Portfolio, Infrastructure Services. In this role, he is responsible for design-to-delivery of Hybrid IT solutions and the offerings strategy and technology partnerships for the wider infrastructure solutions, to drive digital transformation at Fujitsu clients. Ramanan works closely with customers, partners and analysts to shape the offerings, ensuring that the company’s go-to-market propositions address emerging business needs and innovation trends.

How to co-create a digital workplace fit for the future

How to co-create a digital workplace fit for the future

Co-creation means a lot of different things to different people. For me, the most important thing to understand is that not everything should be co-created. Co-creation should be reserved for solving problems that aren’t necessarily visible now. It involves bringing together partners, vendors, and in some instances, even competitors, to combine their... Read more
How humans can add value in an automated world

How humans can add value in an automated world

Automation – the artificial intelligence (AI)-powered buzzword everyone is talking about. And with good reason. If we harness and develop it in the right way, it has the power to fundamentally transform the way we work and our whole society for the better. Neither AI nor automation are anything new, of... Read more
Why your job is safe from AI (if you happen to be a human)

Why your job is safe from AI (if you happen to be a human)

A Japanese insurance firm recently announced it will be replacing more than 30 employees with an artificial intelligence (AI) system that can accurately calculate payouts to policyholders. The firm claims the move will increase productivity by 30% and save around £1 million every year –numbers that will likely make other... Read more
In with service orchestration, out with SIAM

In with service orchestration, out with SIAM

Mike Mathews recently suggested the service desk of the future should reflect the consumer experience. There’s a compelling case for this, but there’s another way of looking at it too… What if the answer is not just about how the service desk can improve, but more about replacing it with a different... Read more
Header image of always connected city

Four reasons ‘engineerless’ field engineering is the future

No, you didn’t misread that headline. I really do believe we should be aiming for a lack of engineers in field engineering! But hear me out… With technology such as the internet of things (IoT), predictive analytics, drones, augmented reality and robots, there is increasing scope to remove the human... Read more

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