Future Workplace

Office life is changing, and technology is facilitating it. What were once traditional models of working have quickly become outdated or inconvenient – both for businesses and employees. Change in this space is now occurring regularly due to the greater uptake of flexible working and borderless offices, proliferating the rise of smarter working set ups.

In fact, borderless operations are now an employee expectation. But this can be difficult to offer to frontline workers; typically classed as those who interact directly with customers or other service providers. However, the sheer scale of ensuring seamless collaboration between frontline workers presents many challenges. Especially when considering that 74% of business leaders found it crucial for frontline workers to have the ability to work collaboratively with teammates, despite only 55% offering them access to communications and collaboration tools. This highlights the need to utilize technology that helps workers operate in a smarter, more... Read more