Successful workplace transformation must start and end with the employee experience
It is widely accepted that digital workplace technology along with other forces are changing the nature of work. It’s less clear how the roles and tasks employees perform will change, and what organizations should do as a result.
To answer these questions, we commissioned research by the Economist IU. Our goal was to examine workforce transformation and find out how, if at all, organizations are tying it to their broader strategic goals.
Key findings included: the most common strategic objectives for workforce transformation around the world were product and service innovation, cost reduction to improve profitability and greater innovation in operations and practices.
But whatever the priority, organizations believe more strongly than ever that the answer to achieving them lies in their workforces.
Same goal, different targets
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