Job Title: Service Director
"Carla has over 20 years of experience within Fujitsu in a number of operational and strategic roles in, including leading on offerings development for Technical Support Services across EMEIA, heading up the business development function for our UK engineering force and delivering measurable improvements in service delivery and improvement roles. She is driven by ensuring Fujitsu service supports our customer outcomes from solution design to delivery. She has a clear understanding of customers and consumers requirements through operational service delivery account leadership and is currently working on development of next-generation TSS services."
Job Title: Head of Service Desks
"Daisuke has over 20 years of experience in the IT industry since joining Fujitsu in 1995. Since then he has worked in a diverse range of roles, including corporate compliance, business development and pre-sales, marketing and corporate strategy planning. Currently in the role as Head of Service Desks within Global Delivery, Daisuke is responsible for the standardization of Service Desks as well as defining the Service Desk strategy and driving innovation across Fujitsu."
Job Title: Service Desk Offering Manager
"David Ewart is an Offering Manager with responsibility for Fujitsu’s Service Desk, he has a passion for modernizing end user support experience within the enterprise. Dave has over 20 years experience in the IT industry and has worked for a number of large Managed Service Providers on major projects across Europe. He joined Fujitsu in 2006 and has held a number of roles in the organisation."
Job Title: Digital Workplace Offering Manager
"David Smith is responsible for Fujitsu’s current and future Digital Workplace services, driving a human centric philosophy to the innovation and cost reduction of those IT tools and services that we all use every day."
Dr. Joseph Reger
Job Title: Fujitsu Fellow and CTO
"Joseph Reger has worked for various Fujitsu entities since 1998. In his current role as Chief Technology Officer (CTO) for Europe, Middle East, India and Africa (EMEIA), for which he was appointed in 2014, he is also the Chair of Fellows for the Fujitsu Distinguished Engineer’s Scheme. As the Chair of Fellows, and a fellow Fujitsu Fellow since August 2015, he steers the self-organizing group of Fujitsu’s best technical minds."
Job Title: Banking and Insurance Partner
"Elenice joined Fujitsu in 2007, after working in Brazil, Portugal and Spain, in the software systems area specialized in banking within Banespa, Accenture and CapGemini. Always interested in the fast transformation Financial Services companies are going through, she joined the Industry Sector team, as the Financial Services Delivery Partner for EMEIA, with the goal to increase relevance of sectors within the Fujitsu delivery community, engage with our customers from an industry angle and generate ideas for industry solutions.”"
Job Title: CTO for Financial Services
Region: Fujitsu UK&I
"Ian Bradbury is the Chief Technology Officer for Financial Services in Fujitsu UK. Ian has over 30 years’ experience in the IT Services industry, much of it working with a broad spectrum of Financial Services clients. Ian is responsible for providing input and direction in the generation of Fujitsu and partner offerings and solutions for the Financial Services marketplace, and advising clients and the broader market on successful technology adoption, transformation and change programmes"
Job Title: Chief Architect for Fujitsu Microsoft Enabled Digital Workplace
"Ivar Fennema is Chief Architect for Fujitsu Microsoft Enabled Digital Workplace and for other end user services innovations. As a solution architect, Ivar takes the lead in answering RFP’s, working on contracts and organizing the right transition and transformation afterwards and delivering excellent customer service."
Job Title: Solution Director
"As the Oceania Solution Director for Fujitsu’s Workplace Anywhere Portfolio, James is the regional champion for End User Services (EUS) offerings. James has 20 years of experience in IT Outsourcing and Service Management. He has ten years of international experience in operations and solutions with hands on experience in EUS Service Architecture and Program Management across global regions (Europe, Asia, and APAC)"
Job Title: CTO & Chief Architect EMEIA (Managed Infrastructure Services – Cloud and Data Centre)
"Julian has worked in the IT industry nearly 30 years, covering many sectors, companies and various roles, most recently working for HCL and Fujitsu. He is responsible for setting the strategy and roadmap for our Offerings, Capabilities and Tooling for the EMEIA Countries. Julian manages and develops all capabilities in Cloud and Data Centre. These include standard platforms, Management and monitoring tools, Data Science (Big Data & Analytics), Automation and Service Orchestration, Backup and Storage, private hosted clouds, etc. Also, as the MIS Chief Architect, Julian acts as “gatekeeper” on Fujitsu Approval Board. He is currently managing and sponsoring a number of key projects, including the Automation Project, under the Fujitsu Transformation Programme."
Job Title: Head of End User Services
"In her 17 years in Fujitsu Karyn has led the operational provision of Service Desks in Australia, Desktop Engineering Services and Technical Maintenance Services in the UK and has been the Delivery lead for a number of large customers in both countries. This range of operational and customer facing roles has given Karyn a keen appreciation of the need to keep the customer at the center of Fujitsu’s delivery focus."
Job Title: Head of Offerings and Business Development, Global Technical Support Services
"Martin has over 20 years of experience in developing IT solutions to business issues. He has worked across a range of industries and sectors including retail, financial services and telecommunications, and in a variety of roles from consulting, through to strategy and solution development. Most recently he has been responsible for developing new IT support models underpinned by data analytics, focusing on how these can deliver real improvements to customers’ businesses."
Job Title: Offerings Lead responsible for Service Desk and Service Orchestration (SIaM).
"Mike Matthews is Fujitsu’s EMEIA Offerings Lead responsible for Service Desk and Service Orchestration (SIaM). He has worked in the IT industry for over 18 years, moving to Fujitsu after 17 years working for other Global Service Providers, in February 2015. Mike has worked in Offerings/Product Management for over 9 years, specifically in the Service Desk/End User Computing area, also having experience in Desktop, Engineering, Operations, Service and Project Management. He is well known in the Service Desk arena, having spoken at various public events such as The Service Desk Institute Annual Conference in Edgbaston, Birmingham and at The Opus, Voice Biometric Conference in both New York and Amsterdam."
Job Title: Head of Digital Workplace
"Per-Ove is Head of Digital Workplace, MIS, in EMEIA is to help companies and organizations on the digitalization and mobilizing the workforce journey to become more productive and enable innovation for the end users."
Peter van Verlaat
Job Title: Senior Bid Director Large Pursuits
"Over the last 15 years Peter van ‘t Verlaat has carried out various management and project management jobs in the ICT industry. He currently works as the Head of Presales for the Netherlands and before joining Fujitsu Services, he has worked in various management positions at KPN and KPNQwest. Peter has been at Fujitsu for over 9 years"
Job Title: Vice President – MIS Service Innovation and Portfolio
"Ramanan Ramakrishna is Head of Service Innovation & Portfolio, Infrastructure Services. In this role, he is responsible for design-to-delivery of Hybrid IT solutions and the offerings strategy and technology partnerships for the wider infrastructure solutions, to drive digital transformation at Fujitsu clients. Ramanan works closely with customers, partners and analysts to shape the offerings, ensuring that the company’s go-to-market propositions address emerging business needs and innovation trends."
Job Title: Head of Offerings & Portfolio Development
"Robin Lipscomb is the EMEIA Head of Offerings & Portfolio development at Fujitsu’s operating within the Managed Infrastructure Services division. Robin has overall responsibility for the Ownership, Performance, Profitability and successful adoption of Service Offerings across all market segments across Europe. A former IBM’er with 27+ years in the industry, he has a deep rooted passion for inspiring others with his technological thought leadership and his sole charter and vision within Fujitsu is to create a compelling European portfolio of Cognitive, Contextual and Personalized transformational Services that directly correlate business challenges to desired business value outcomes for our customers."
Job Title: Head of Manufacturing, Digital Services
Region: North America
"Sath Rao is Head of Manufacturing, Digital Services. In this role, he is responsible for industry level capability/ solution development, go-to-market strategy, providing strategic leadership working with partner ecosystem, synthesizing solutions and delivering on the digital transformation agenda including business model innovation. Sath works with executive leaders synthesizing industry vision, driving disruption assessments, proof of concept and co-innovation in areas that include SaaS, Hybrid IT, IIoT and AI"
Job Title: Chief Digital Officer & Head of IoT and Analytics for Fujitsu Digital
Region: North America
"Stafford Bond is the Chief Digital Officer & Head of IoT and Analytics for Fujitsu Digital in North America. Stafford is responsible for the Internet of Things and Analytics businesses within Fujitsu North America as well as defining the digital transformation technology and partner eco-system that enable Fujitsu to take customers on their own digital transformation journey. As part of his role he is responsible for driving digital technology innovation and incubation within Fujitsu North America. He is passionate about delivering digital solutions to business problems driving tangible business value for Fujitsu’s customers."
Job Title: Capability Lead for End User Experience
"Ville Tukiainen currently works within the EMEIA Service Innovation and Portfolio team to drive end user-focused service design. He is working to change the company’s development by turning end user’s needs into customer-centric services. His combined experience in inbound marketing and service design methodology gives him the experience to understand customers and get qualitative insight for service development."