Intelligent Engineering delivers proactive support to ensure your business always remains up and running. It uses analytics to predict potential problems & through automation resolves them before they become issues.
The result? Incident rate...
For retailers today, technology problems are incredibly expensive, both in terms of brand reputation and lost revenue.
IT major outage downtime, for instance, costs businesses around £4,300 per minute.
This means that solving problems isn’t ...
Intelligent Engineering is the new Fujitsu approach to engineering services. A preventative model where we can anticipate/predict problems before they actually occur.
In a world where businesses have to always be “on”, IE can help to avoid d...
“A single failure is a source of knowledge we might not have gained in any other way.”
These are the words of Henry Petroski, Professor of Engineering and History at Duke University.
Failures, he argued, “reveal weaknesses in reasoning, k...
IT support has historically been reactive: wait for it to break then fix it, and fix it cheap.
But this simple approach is no longer fit for purpose. Times have changed, the workplace is evolving, and business users are becoming less accepting...
Intelligent Engineering - Predictive IT Support
The workplace continues to develop at a dramatic pace. People demand more of the services they consume. And they expect things to work first time, every time. We’re in an era where value comes fro...
Intelligent Engineering - Predictive IT Support
The workplace continues to develop at a dramatic pace. People expect things to work first time, every time and they also expect choice in how they engage with services.
They want those services to ...
The ‘always-on’ economy demands ‘always-on’ enterprises. That puts a lot of pressure on technology. Whether it’s a production line making cars or a retail store with thousands of till-points, there is no time for downtime….everything ...
No, you didn’t misread that headline. I really do believe we should be aiming for a lack of engineers in field engineering! But hear me out…
With technology such as the internet of things (IoT), predictive analytics, drones, augmented realit...
I’ve been working in retail for 28 years. In all that time I’ve never seen as much disruption as there is now.
Some well-known retailers are shutting stores, some even going out of business, as they address both the Amazon-effect and the nee...
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