Workplace transformation – rebalancing home and work
Technological change within the workplace is not a new phenomenon. But the 2020 pandemic led to a fundamental change in our perceptions of what can be possible when businesses are forced t...
In every workplace, there are certain rites of passage. For many years, one such rite of passage was ringing the service desk for help recovering a file/unlocking a device/connecting to a printer. And as office IT processes got more complex, th...
The changes that will be required in the workplace over the next decade will force Utilities organizations to significantly alter the systems and policies that employees work with. But utilities players face particular challenges in improving the...
The shifts that will take place to the workplace over the next decade will force Manufacturers to completely rethink traditional ways of working. Manufacturers must take action now if they are to develop the new ways of working that emerging digi...
I introduced the digital workplace session at Fujitsu World Tour 2017 by highlighting a paradox:
We have more tech than ever to help solve problems and make things simpler, yet productivity is slowing down.
Global gross domestic product (GDP)...
Automation – the artificial intelligence (AI)-powered buzzword everyone is talking about.
And with good reason. If we harness and develop it in the right way, it has the power to fundamentally transform the way we work and our whole society fo...
What’s your job really worth?
Is it how much money you make for you and your organization? Or is it the contribution you make to the world around you?
While traditionally our Western society has defined the value of work by the former (nurses...
Service desks are typically set up to support people with their IT issues. We need to rethink what we mean by support – and what a service desk can do for end users.
That begins with understanding not just how people use the service desk, but ...
For all the talk of how analytics, artificial intelligence and automation are set to shape the world of tomorrow, it’s generally accepted in the industry that the technology being used to implement these solutions is relatively well-established...
It’s been an exciting year for technology in general, but what’s been even more exciting is seeing how quickly technology is changing the way we work.
In November we attended Fujitsu Forum 2016, and with several thousand technology fans floo...
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