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Fujitsu’s Service Desk of the Future is the Social Command Centre. With features such as voice biometrics and a virtual assistant the SCC empowers people to help themselves however and whenever they choose.
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Talk to someone who’s run a marathon, the last thing you expect them to say at the finishing line is, “I want to run another marathon” (they usually change their mind later!). But that’s exactly how a lot of IT leaders feel post-Windows 7...
Looking purely at Microsoft’s marketing of Windows 10, you’d be forgiven for thinking that it has been tailor made for the financial services industry.
The impressive turnout of IT decision makers from the financial services sector who recen...
Microsoft’s new eagerly awaited operating system, Windows 10, was launched to much fanfare this summer, signaling the company’s move to a more personal and contextual approach to delivering ICT services.
This paradigm shift is a reflection...
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