Digital transformation is a profound change that’s set to impact all aspects of our society. That’s not an over-exaggeration: the shift to online platforms will bring about new mind-sets, different behaviours, new ways of living, and hopefull...
Whatever you think about Richard Branson, he made a good argument when saying: companies should put employees, not customers, first.
His point: if you provide your staff with a brilliant experience the customer experience will take care of itsel...
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