Whatever you think about Richard Branson, he made a good argument when saying: companies should put employees, not customers, first.
His point: if you provide your staff with a brilliant experience the customer experience will take care of itsel...
Happy customers: the Holy Grail for literally any business you can think of. But just as charity begins at home, customer satisfaction starts with your employees.
As technology professionals we’re used to developing and deploying products and ...
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