Using workplace technology to streamline business processes and elevate the employee experience
Today’s employees are often drowning in a sea of applications and faced with a daily mountain of manual, repetitive tasks that impacts their engage...
It’s easy, when talking about digital transformation, to get bogged down in what this means from a technological perspective.
The word ‘digital’ is so strongly associated with the screens and programs so many of us live our lives through t...
I recently read an interesting article in Forbes about the role of artificial intelligence (AI) in HR.
It argued that the future of HR lies in managing fully automated workers and leveraging AI to perform a variety of standard tasks.
Machine ...
I introduced the digital workplace session at Fujitsu World Tour 2017 by highlighting a paradox:
We have more tech than ever to help solve problems and make things simpler, yet productivity is slowing down.
Global gross domestic product (GDP)...
2025 may seem a long way away, but the preparations for the workplace of the future must begin now. The next decade will see nothing short of a revolution take place in the way that we work - from the technology that we use, to the people we e...
Automation – the artificial intelligence (AI)-powered buzzword everyone is talking about.
And with good reason. If we harness and develop it in the right way, it has the power to fundamentally transform the way we work and our whole society fo...
A Japanese insurance firm recently announced it will be replacing more than 30 employees with an artificial intelligence (AI) system that can accurately calculate payouts to policyholders.
The firm claims the move will increase productivity by 3...
There’s a great deal of excitement about the rise of the internet of things (IoT) and what it might mean for the evolution of the digital workplace.
Coupled with big data and artificial intelligence (AI), there’s scope for major insights. Bu...
Three-fifths (59%) of service desk professionals said increased automation was a top priority for 2016, according to research by The Service Desk Institute [pdf].
And we can only expect usage of this technology to increase as organisations stri...
In 1996 AskJeeves.com was born and a few years later its television adverts were everywhere.
The original idea behind Ask Jeeves was to provide answers to questions posed in everyday language. "Jeeves" was the name of your very own personal assi...
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