Posts tagged: Next Generation Service Desk

  1. Vision Document: Enabling a Service Desk Fit for the Future

    The world is changing, and the Service Desk needs to keep up. In today’s fast paced always connected consumer world, things must work, first time every time. The digital revolution is inevitable, and it is critical that organizations start...

  2. Infographic: Enabling a Service Desk Fit for the Future

    The world is changing, and the Service Desk needs to keep up. Fujitsu has totally re-imagined the Service Desk. Learn here how the Social Command Centre (SCC) offers access to the support people want, the way they want it.    ...

  3. Artificial intelligence will save us, not enslave us!

    In 1996 was born and a few years later its television adverts were everywhere. The original idea behind Ask Jeeves was to provide answers to questions posed in everyday language. "Jeeves" was the name of your very own personal assi...

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