In every workplace, there are certain rites of passage. For many years, one such rite of passage was ringing the service desk for help recovering a file/unlocking a device/connecting to a printer. And as office IT processes got more complex, th...
INCORRECT PASSWORD.
****************
Click here to reset your password.
***************
What was your first pet called?
What is your favourite film?
What is your most memorable meal?
*****************
Your password must contain eight char...
How many people can honestly say that they perform well under pressure?
The vast majority of people don’t. Just 5% of workers believe they are more effective when they are feeling stressed.
While it’s unlikely that any job will be complet...
The world is changing, and the Service Desk needs to keep up.
In today’s fast paced always connected consumer world, things must work, first time every time. The digital revolution is inevitable, and it is critical that organizations start...
The world is changing, and the Service Desk needs to keep up.
Fujitsu has totally re-imagined the Service Desk. Learn here how the Social Command Centre (SCC) offers access to the support people want, the way they want it.
 ...
In 1996 AskJeeves.com was born and a few years later its television adverts were everywhere.
The original idea behind Ask Jeeves was to provide answers to questions posed in everyday language. "Jeeves" was the name of your very own personal assi...
Sign up to our regular newsletter and get all the latest articles straight to your inbox
Our newsletter contains some of the latest content and includes a recap of the top posts you might have missed as well as a peek at what's coming up before it's published.