What are the challenges now, and the opportunities for retailers to engage, enable, and empower their workforce?
Change is the order of the day in the retail sector. While traditional brick and mortar retailers face stiff competition from their o...
I’ve been working in retail for 28 years. In all that time I’ve never seen as much disruption as there is now.
Some well-known retailers are shutting stores, some even going out of business, as they address both the Amazon-effect and the nee...
The Retail sector has evolved dramatically in recent years in the face of online shopping and changing consumer habits. But today they face even bigger disruption over the next decade as digital technologies become mainstream and the workplace en...
This is a guest blog post by Katrin Schleife, Principal Analyst, at industry analyst group CXP
The world of retail moves faster than any other industry.
In the last six months alone, Amazon has opened the doors at its checkout-free store, Tesco...
Retailers need to brace themselves for a huge change in their workplace strategy as the concept of a full-time job in a traditional office environment vanishes during the next decade.
Retailers are responding to current workplace challenges and p...
For retailers today, technology problems are incredibly expensive, both in terms of brand reputation and lost revenue.
IT major outage downtime, for instance, costs businesses around £4,300 per minute.
This means that solving problems isn’t ...
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