What not to miss at Fujitsu Forum 2018

By Alexandra Homer, - Employee experienceFuture WorkplaceService Intelligence

Autumn is a time that means lots of things to different people. To some, it represents the return of pumpkin spice lattes and warm comfort food, for others it’s the start of seasonal festivities.

But to me, Autumn also signals Fujitsu Forum.

Our two-day conference is the season’s most exciting business event, bringing 12,000 people together from across the world to experience the transformational outcomes of digital technology.

If you don’t believe me, check out the highlights from last year:

2018 will see us returning once again to the International Conference Centre in Munich, although this time with a new theme: ‘experience co-creation for success’.

So, to get into the Forum spirit, here’s a list of the breakout sessions you shouldn’t miss this year.

It was a difficult choice, but we’ve managed to narrow them down to four:

  1. Why do you need a service provider when you have Microsoft?

7th November 17:00

In this session, Anna Kopp from Microsoft and Fujitsu’s José Pinto will be examining the different variables involved in achieving results, showing why companies need to reinvent themselves at speed.

There will also be an opportunity to take a look at examples of how Fujitsu is helping customers succeed in this environment, delivering real value to their digital transformation journeys, accelerating time to market and ensuring faster and better results.

  1. How ING works agile in workplace management

7th November, 13:00      

In this session, ING will explain how switching to agile is not just about feature releases but also about reducing incidents and having happier employees and customers.

Presenters Chris Wauters, Bianca Valkenburg from ING, and Fujitsu’s Frank Boekel will reveal how working with Fujitsu in this new approach improves speed, quality and innovation in the space of workplace and infrastructure management.

  1. What is service intelligence and why do you need it?

8th November, 14:30

Service intelligence is critical to ensure organizations really understand their customers and employees. But what does this mean in the context of modern day business?

Join Mike Mathews as he explains Fujitsu’s unique approach towards service intelligence, and the way that customers can benefit from adopting it.

  1. What does your workforce really think about the workplace environment?

7th November, 12:00

Do your employees think that their current workplace experience succeeds or sucks? Does it help them to maximize their productivity or is it holding them back?

In this session, Fujitsu and industry analyst firm PAC will share and discuss insight from recent research into the employee’s perspective on the current and future state of the workplace.


These are just my top picks for the breakout sessions – you’ll also be able to participate in demonstration centres, keynote speeches, networking events and much more.

To learn more about all the other things that are going on, visit the Fujitsu Forum 2018 website. You can also register there if you haven’t already.

And make sure you’re following the @Fujitsu_Global Twitter channel, to catch all of the action throughout the event.

We look forward to seeing you in Munich in a few weeks’ time!

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