Windows Digital Workplace – seamlessly transporting the office into the home

By Carla Hall, - Employee experienceFuture Workplace

The year 2020 has seen digital transformation projects kicked into hyperdrive as, through the grit and determination of IT teams, businesses made large swathes of their workforces remote.

Now, following months of WFH, businesses are accepting that there simply is no going back to “normal” once this pandemic eases. However, many are also realizing that their hastily assembled remote working initiatives simply won’t cut it in the long term.

Because as time passes, the impact of experience when ensuring the wellbeing and productivity of remote employees is becoming more evident. And those that have to constantly navigate clunky systems are becoming increasingly frustrated and thus, decreasingly productive.

These are the exact challenges Windows Virtual Desktop (WVD) was created to help solve. WVD leverages Microsoft and Citrix’s 30-year partnership in the digital workspace arena.

Their shared deep well of expertise around employee experience has allowed them to create a virtual desktop that’s secure, seamless and agile that also manages to be easily scalable and cost effective.

 

Bringing work home with you

There are many issues around remote working that many employees don’t realize until they have been WFH for a while.

For example, most enterprise applications have been designed to be accessed in the office, for security reasons. As a result, it can make for a particularly unenjoyable experience for workers trying to access them from home.

Another issues is how crucial videoconferencing technology is to maintaining office relationships and culture when everyone is WFH. It, combined with collaboration software such as virtual whiteboards, have made it possible for teams to work together regardless of their location.

But with the lockdown necessitating so many people to rely on their home broadband, many have suffered from a lack of bandwidth necessary to make video calls natural and frictionless. Combine that with the clunky experience when accessing enterprise apps and you have yourself a perfect storm of frustration.

These are the exact kinds of hurdles WVD was created to remedy. It allows organizations to control apps and data while allowing their employees to seamlessly access those resources from their own devices, enabling smart working and a truly borderless office.

And as it’s managed by Citrix Cloud Services, organizations have the combined benefit of access and security, driving cost saving at a time when it’s most needed.

Further making it ideal for WFH are all the end-user features WVD and Citrix have included to foster a more enjoyable user experience. These include access to virtualized Windows 10 and Office 365 desktop along with Citrix HDX (High Definition User Experience) technologies that provide a superior virtual app and desktop experience from any device.

And when it comes to supporting employees in communicating and collaborating, WVD provides real time optimization for Teams and Skype for Business. This means it can deliver the best experience within WVD for crystal clear voice and video even in areas with low-bandwidth andhigh-latency.

Additionally, with the flexibility of an operating system that can work with Windows, macOS, iOS and Android devices, it supports Bring Your Own Devices (BYOD) scenarios. Companies can even start thinking about expanding their remote work footprint into other countries or the gig economy with ease.

 

Data-driven wellbeing

Ensuring the wellbeing of workers is a much harder task when they aren’t sitting in an office with you – it may require a complete culture change for organizations.

Peoples’ WFH situations vary wildly – some people are dealing with full house, with their children running around and a partner also trying to work remotely. Others who live alone, may have gone months barely interacting with anyone in person.

So, while WVD is instrumental in helping workers avoid unnecessary disruptions as a result of awkward systems, it also goes one step further. By leveraging real time analytics, it can detect if user experience is declining and fix it.

It also uses behavioral analytics to support wellbeing and data leakage prevention by looking at the specific needs of that employee’s profile. By supporting individual working patterns, it gives employees more control of their work environment which is key for mental health.

And as WVD is part of our wider Flexible Working initiative, it delivers smart working technologies to drive inclusivity and diversity, and deploys automation to take care of the mundane. Over time, these kinds of factors will become increasingly important to retention and attracting new talent.

As these will become the traits of future-forward organizations, while also being vital to the success and resilience of businesses.

 

Three heads are better than one

The partnership between Microsoft and Citrix has touched the lives of more than 500,000 joint customers and has serviced 110 million users. Their products are used by 98% of the Fortune 100.

Fujitsu has also served as a long-term partnership to both organizations. As Tier one Microsoft cloud service and an Azure Stack hub partner, we’ve collaborated with Microsoft to deliver programs and projects across almost all of Microsoft offerings.

Our familiarity with each other and digital workspace arena is what has enabled this offering to be so comprehensive and effective. We’ve undertaken the integration legwork so our customers don’t have to.

So, at a time when capital has never been more important, we’ve given our customers a flexible, scalable and cost-effective solution which will reduce the time-to-value and increase ROI.

Ensuring they’re in the best possible position to be ready for whatever comes next.

 

Get in touch and let us help shape your future together through our virtual digital transformation center experience which will help you reimagine how your business and your workforce might work better in the future.

 

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